Sent messages on WhatsApp but get no response. Pathetic service post orders to customers really unexpected. Only interest seems to be orders and reviews.
Product is not yet received and no one is responding on complaint mail.
Guess they are only giving the flavors that are not selling
This was a perfect combo of nuts and cacao!
I've ordered before and now for friends and family the chocolate is good but the sustainability of the packaging is very poor which is a conflict to the claim of being Eco Friendly. First they used to deliver in Styrofoam boxes with ice packs both are mostly single use and difficult to dispose off. Now they deliver in air sealed protected plastic bags with ice packs (that broke with all the sticky material coming out in the pack), packed in an another cardboard box. So it's the chocolate packed in a plastic cover in a tiny paper cover, in a paper box, then packed in an insulated plastic bag with the ice packs, then packed in a cardboard box.
Yes, the chocolate can easily melt at room temperature, so it would be better to keep it refrigerated. But to experience the flavour complexity of our chocolates, we recommend consuming them at room temperature.
We ship our chocolates via air/express shipment in thermally insulated packaging with dry ice/ ice gels to ensure they reach in good condition.
It takes 2-3 days once the order is dispatched.