I've ordered before and now for friends and family the chocolate is good but the sustainability of the packaging is very poor which is a conflict to the claim of being Eco Friendly. First they used to deliver in Styrofoam boxes with ice packs both are mostly single use and difficult to dispose off. Now they deliver in air sealed protected plastic bags with ice packs (that broke with all the sticky material coming out in the pack), packed in an another cardboard box. So it's the chocolate packed in a plastic cover in a tiny paper cover, in a paper box, then packed in an insulated plastic bag with the ice packs, then packed in a cardboard box.