Frequently Asked Questions
Farm To Bar
What is Farm to Bar?
 

When a chocolate-maker takes care of chocolate making process all the way from selection of  cocoa genetics, farming, time of harvest, fermetation, drying, and roasting to finally making a bar, it is known as Farm to Bar.

 
How is Farm to Bar different from Bean to Bar?
 
 
Do you have your own cocoa farms?
 
 
Can we visit your farm and factory?
 
 
Products
Do you have dark chocolates?
 
 
Do you have milk chocolates?
 
 
Do you have vegan chocolates?
 
 
Which chocolate can I eat in PCOS?
 
 
Do you have chocolate for Kids?
 
 
Are the flavours natural?
 
 
Are these chocolates organic?
 
 
Can I customize flavours in Gift Boxes?
 
 
Can I purchase 27g bars?
 
 
What is the shelf life of the chocolates?
 
 
Does your liquor chocolate contain alcohol?
 
 
Do you have sugar-free chocolates?
 
 
Honest Ingredients
What is Honest Ingredients?
 

It means we use high quality and authentic raw materials to make our chocolates

  • We use Fine Flavour cocoa beans; no cocoa powder/solids
  • We use brown sugar; not the refined white kind
  • We don't use Soya Lecithin; instead, we use NON-GMO Sunflower Lecithin
  • We use rich and pure cocoa butter; no hydrogenated vegetable oil (or dalda)
  • We use real fruits, spices, nuts, and floral distillates; no vanilla or chocolate flavours
 
Why do you use Sunflower Lecithin instead of Soya Lecithin?
 
 
What do you use in place of Palm Oil?
 
 
Muscovado Sugar VS White Sugar
 
 
Are the flavours natural?
 
 
Carbon Negative
Why does your packaging have Styrofoam and plastic?
 

We ourselves wish to get rid of styrofoam and plastic but have not been able to find viable substitutes yet. 
We are figuring out how to do local couriers within major cities without any need for insulation.
In the meantime, we encourage you to buy us locally from physical stores and from local delivery platforms such as Big Basket, Kaze Living and Living Food. We shall be making P&M available on more platforms such as Amazon, Grofers, Swiggy, Instamart, Flipkart etc very soon.

 
Delivery, Returns And Refunds
Do you deliver pan-India?
 

Yes, we deliver to all locations that are serviceable by Blue Dart.

 
Is international shipping available?
 
 
How do you ship your chocolates?
 
 
How long does it take for the delivery?
 
 
What if chocolate melts?
 
 
Availability
Are you available in offline stores?
 

Yes, we are availabe at 300+ outlets in 28 cities. Click here to find your nearest store.

 
Where else can we buy online?
 
 
Choco Bond
Can we buy any number of times using Choco Bond?
 

Yes, you can. There is no limit on how many times you can use the Choco Bond.

 
Is it just chocolates or money or bitcoin?
 
 
How will the discount be applied?
 
 
Will the normal 5% off on orders 1250+ apply?